This policy explains how the BigMart website and related applications (the “Site”, “we” or “us”) collect, use, share, and protect the personal information we collect through the Site or other channels.
BigMart connects users who need food or grocery items delivered by riders from affiliated restaurants or shops to their chosen location.
This policy also applies to any mobile applications we develop for use with our services on the Site. References to “Site”, “we”, or “us” also include these mobile applications.
By using this Site, you agree to these policies.
You provide us with personal information such as your name, contact number, mailing address, and email.
Our app may also access your location to provide the best service.
Like many sites, we also record information your browser shares by default: browser type, language, software/hardware details, date & time of visit, referring page, IP address & location, pages visited on the Site, and time spent on each page.
This data is collected anonymously and in aggregate.
To use our services, you must create an account and provide identifiable information (name, phone number, email).
You may also add demographic details (like zip code) or additional profile information at your discretion.
We recommend you protect your sensitive information. You can edit your profile anytime.
To make online payments, you must provide bank account, mobile financial service (MFS), debit card, or credit card information to the BigMart platform.
We use cookies (small text files) on your device to improve the Site's functionality and track services chosen by users.
We use:
Session cookies, deleted when you close the browser.
Persistent cookies, which remain and help us understand usage, improve features, and monitor traffic.
We may also allow trusted business partners to place cookies for analytics, but they do not collect personal information beyond what’s required for their services.
We may use web beacons or similar technology to track the effectiveness of communications.
We may work with third parties (like Google) to serve ads based on your interests, limit ad frequency, and measure ad effectiveness.
We may use Google Analytics (or similar tools) to collect statistical, anonymous data about visitors and their interactions with the Site. We do not attempt to link this data to your identity.
