These terms of use (“Terms of Use”) govern your use of our website https://bigmarket.t-mobility.co.il (“Website”) and our “BigMart” mobile and handheld application (“App”). Together, the Website and the App are referred to as the “Platform.” Please read these Terms of Use carefully before using the services. If you do not agree, please uninstall the App and refrain from using the services. By installing, downloading, or using the Platform, you accept these Terms of Use and other BigMart policies (including Cancellation & Refund Policy, Privacy Policy, etc.) posted on the Platform. These Terms apply to both individuals (18+) and corporate entities, and may include country-specific provisions.
All commercial/contractual terms (price, taxes, shipping, payments, delivery, warranties, etc.) are solely between Buyers and Merchants. BigMart does not control, advise, or participate in these agreements. We may offer support services like order fulfilment, payment collection, and call center support based on separate contracts with Merchants. BigMart is not liable for breaches of contract, unsatisfactory services, unavailability, or delays.
We operate only as a facilitator and never take possession or ownership of products/services offered by Merchants. We are not responsible for:
Goods served not meeting your needs or expectations
Loss, harm, or damage caused by the Merchant's goods
Availability of certain menu items
Incorrect orders by the Merchant
Variations between menu/food images on the Platform and the actual products
To use our services, you must create an account and provide personal information (name, phone, email, etc.). Additional profile details are optional. Protect your sensitive information and review your profile anytime.
We cannot guarantee delivery times and are not responsible for delays due to the Merchant or other circumstances. Orders are delivered to the specified address at the time of order. Changes to the delivery address are at our discretion and may incur additional fees. Failure to accept or provide adequate delivery instructions may result in your goods being considered delivered, without entitlement to a refund.
Payment requires correct and lawful credit/debit card details, which are securely handled by approved payment gateways. BigMart is not liable for unauthorized use of your card.
The following activities are prohibited:
Violating laws/regulations
Infringing on others’ rights (intellectual property, privacy, etc.)
Posting unlawful, obscene, defamatory, harassing, or abusive content
Cyber-bullying or risky behavior
Sharing personal contact details or external URLs
Spam
Impersonating others
Harvesting personal data without consent
Harassment or abuse
Any conduct that restricts or inhibits others’ use of the Platform
We reserve the right to:
Investigate and remove inappropriate content
Terminate access upon breach
Monitor, edit, or disclose content
Edit or delete any content at our discretion
We may modify these Terms or policies at any time by posting changes on the Platform. Continued use of the Platform constitutes acceptance of the updated Terms.
We may add or remove payment methods at our discretion. Online payments are processed by third-party providers, and we do not store payment details. We handle payments, refunds, chargebacks, cancellations, and disputes reasonably and in accordance with these Terms.
We may cancel orders anytime due to unavailability, out-of-coverage areas, or other unavoidable circumstances.
